Enterprise Customer Success Manager

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities

Focus on key accounts to ensure customer success and value realization

Build and maintain relationships with customers, from end users to senior management

Collaborate with cross-functional teams to drive customer success and communicate product feedback

Required Qualifications

Considerable experience in an enterprise customer success environment

Experience managing growth and churn of a book of business

Self-driven with strong organizational skills

Passion for VR, design, and product development

Located on the East Coast of the US