Sips Barista - Silver Legacy (Reno)

JOB SUMMARY

Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)

• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
• Follows health, safety and sanitation guidelines for all products
• Delivers legendary guest service to all guests by acting with a guest comes first attitude and connecting with the guest
• Discovers and responds to guests’ needs
• Maintains a clean and organized workspace to enable co-workers to locate resources and product
• Follows operational policies and procedures, including those for cash handling, safety and security
• Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for other team members
• Utilizes proper procedures and documentation for transactions
• Ensures bank is counted and balanced with cage
• Completes cash turn-in sheets, etc., and distributes accordingly
• Exemplifies our core values, family style service, our mission and vision
• Exemplifies our DEI (diversity, equity, inclusion) culture
• Performs other job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position)

GUEST SERVICE (INTERNAL / EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS : Must have the ability to provide internal / external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading / writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.