Quality Engineer

Quality Engineer

Location : Waukegan, IL or Blue Bell, PA

Salary Range : $ 76,000.00 to $ 91,000.00

About SKF :

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

We are looking for a Quality Engineer for our Sales Quality Team in Industrial market. The position reports to the Manager of Customer Quality for the Industrial Market for North America (Canada and USA). The Quality Engineer will play a vital role driving customer satisfaction through the passionate coordination of complaints, PPAPs, customer surveys and other customer related activities. The person will act as a liaison between customers and SKF's global factory base. They will be a key advocate for customers.

Key Responsibilities :

Champions the SKF Group Quality Policy and philosophy.

Coordinates containment / corrective / improvement actions, related to customer complaints, warranty and field issues.

Drives implementation of the SKF Group Quality Policy and objectives.

Coordinate corrective action follow-up and deployment inside and outside own Business Unit.

Manage customer portals, quality reviews, etc. with Key customers, as assigned (i.e., Caterpillar, John Deere, CNHI, etc.).

Perform internal Quality System Audits to ISO 9001 and ISO / TS 22163 and follow-up on internal corrective actions.

Coordinate PPAP requests with the SKF Factories and product owners.

Help sales to negotiate the suitable PPAP / FAI for the type of product and application.

Assist in Customer Surveys.

Participate in and drive continuous improvement projects

Develop solutions using Office 365, AI, basic programing, to improve our ways of working

Assist in review of Customer General Requirements.

Follow up, monitor, report, and check effectiveness of improvement activities related to Quality KPI's and audit non-conformances.

Requirements :

Bachelor's degree in Quality, Industrial, Mechanical Engineering, or the equivalent

Minimum of three years of experience in Quality Assurance

Experience working with major / key OEM and After Market customers

In depth knowledge of ISO 9001

Demonstrated interpersonal skills, successful teamwork experience, and the ability to work internally and externally with all organizational levels

Good listener with sound written and verbal communication skills as well as fluency in English

Qualified auditor status for ISO 9001 : 2015 as a minimum

A strong desire to promote and influence change in the organization through leading by example in areas of competence

Must be able to self-manage with limited resources and deliver desired results, with speed and accuracy

Sound understanding of Quality requirements

Working knowledge of using Office 365, Power apps, basic programing, or other tools to develop solutions

Basic programing and coding, working with databases or creation of applications

Data and statistical analysis knowledge (Excel, Minitab, or other statistical software)

Knowledge and understanding of Lean Six Sigma, Green Belt certification preferred

Ability to travel up to 30%

Personal requirements :

Good training / coaching / facilitation skills

Able to influence and work in a matrix and in a cross-cultural environment

Passion for problem solving

Passion for creating a great Customer Experience

Excellent in communication and in forming strong partnerships, energetic and willing to work in teams

Strong drive to deliver results.

Self-starter and motivator, change agent

What You'll Love About SKF :

Rest and Relaxation

• . Enjoy a generous PTO policy and 13 paid holidays.

Work / Life Integration

Diversity in the Workplace.

At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.

Best in Class Benefits

company paid life insurance, STD, LTD

Bonus.

SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.

Invest in your Future

100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.

Reports to : Sales Quality AMER Manager

Location : Waukegan, IL or Blue Bell, PA

Job ID : 23401

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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