Pharmacy Data Entry Technician

Job Description

Job Description

Company Overview

Our client is a premier pharmacy partner for long-term-care communities that are committed to and prioritize patient care first. They have transformed the conventional medication management process by being high-touch and patient-focused. Their comprehensive technological solutions and breadth of pharmaceutical products allow the business to be creative in offering the right services that align with a myriad of customer needs.

Position Overview

Reporting to the Workflow Data Manager, the Data Entry Technician plays a pivotal role in ensuring the seamless processing of prescriptions and maintaining efficient communication with prescribers, healthcare professionals, and internal departments. The Data Entry Technician is responsible for triaging incoming calls, organizing emails and workspaces, and executing precise data entry tasks within defined timeframes. This role processes a high volume of prescriptions daily, meeting performance targets with proficiency.

Location :   Cherry Hill, NJ

Schedule : Onsite

Employment Type : Full-Time

Hourly Rate :   $18 - $24 USD / Hour

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Predictable, reliable, and punctual attendance is an essential function of the job role.

• Triage incoming calls from prescribers, nurses, and facilities; Prioritize and route calls to the appropriate department.
• Provide excellent customer service by answering phones and addressing inquiries.
• Maintain email correspondence and keep desks organized for streamlined operations.
• Perform accurate and timely data entry tasks, including processing prescriptions, handling errors and rejections, and managing corresponding emails and phone calls.
• Process a minimum of 200 prescriptions per day / 25-30 prescriptions per hour to meet efficiency goals.
• Handle billing claims and rejections to ensure accurate reimbursement.
• Accurately process billing insurance information for prescriptions.
• Liaise with the production department and pharmacists to ensure timely and accurate delivery of medications.
• Receive prescriptions electronically, via Fax, or over the phone from physicians.
• Enter prescriptions into the system, process them, and present them to the pharmacist for verification.
• Contact physicians or facilities for clarification if any information is missing from the prescription.
• Maintain effective communication with nurses, doctors, pharmacists, production, filling, and IV specialists.

Physical Demands :

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.

The regular work schedule for this position is approximately 40 hours per week (Monday-Friday) and may require additional hours / overtime as necessary. Must regularly lift and / or move up to 20 pounds. Specific vision abilities required by this job include : Close vision, Distance vision, Peripheral vision, Depth perception, Ability to adjust focus and Ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, bend, and walk.

Qualifications

Compensation

The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

EEO Statement

Topaz HR is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, age, disability, or any other status protected by applicable law. Our client values diversity and is committed to creating an inclusive environment for all employees.

Please Note : Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

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