Network Data Center Technician

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.

About the Role :

As a Network Data Center Technician at Crusoe, you'll be on the front lines of supporting and scaling the network that powers our AI-optimized, clean-energy data centers. This role combines hands-on infrastructure work with opportunities to collaborate across Engineering and Product teams. You'll tackle complex networking issues, manage critical hardware, and contribute to the deployment and optimization of next-gen data center environments. It's an ideal role for someone who thrives in fast-paced environments and wants to help shape the future of cloud infrastructure.

What You'll Be Working On :

• Capacity Planning & Growth : Collaborate with Engineering and Product teams to analyze network capacity, co-develop growth plans, and contribute to network builds in data centers and Points of Presence (PoPs).
• Troubleshooting & Support : Provide Tier 1 troubleshooting for switch provisioning, server build failures related to network issues, and complex network defects related to the physical layer.
• Site Builds & Operations : Manage console DNS mapping, troubleshoot connectivity issues, verify automation scripts, conduct network audits, and ensure seamless handoffs to internal customers.
• Hardware Management : Serve as the point of contact for network hardware failures, overseeing switch swaps and assisting with other appliance replacements. Manage RMA processes for faulty hardware.
• Optical Network Expertise : Troubleshoot Layer 1 issues in the optical network using OTDR tests.
• Project Collaboration : Partner with DC and Network Engineering teams on structural cabling for large-scale data center expansions and fabric switch uplifts.
• Process Improvement : Identify recurring network issues and lead operational excellence projects to implement effective solutions.
• Network Analysis & Optimization : Conduct network studies, analyze link and hardware stability, and recommend improvements.
• Innovation & Evaluation : Participate in internal working groups to evaluate and adopt new technologies and methodologies.

What You'll Bring to the Team :

Bonus Points

Benefits :

Compensation Range

Compensation will be paid in the range of up to $90,000 - $115,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.