Showroom Maintenance & Warehouse Associate

Job Description

Job Description

Pay : $18 to $20 per hour

Factory Direct Enterprises LLC (FDE) proudly represents Ashley , the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities.

Who We Are

#1 Selling Furniture Brand in the World

#1 Retailer of Furniture and Bedding in the United States

Our Culture & Team Member Programs

At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys.

Our Ashley Cares programs highlight our commitment to our team, guests, and communities :

Hope to Dream : For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)

Give a Day : Paid volunteer day annually with an approved organization

Corporate Chaplains : Support for grief care, hospital visits, marriage / parenting, aging parents, and stress management

Life Resources : Quarterly events supporting finances, relationships, health, and wellness

Team Member Relief Fund : Financial assistance for unexpected life events

SmartDollar : FREE financial wellness program for budgeting, debt reduction, and saving

Position Overview

The Showroom Maintenance & Warehouse Associate (SMWA) assists in carrying out the maintenance, merchandising, and warehouse functions for multiple store locations while providing an amazing guest experience. This role plays a vital part in keeping our showrooms and warehouses clean, safe, organized, and visually appealing.

Essential Functions

Maintain cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.

Perform dusting, vacuuming, custodial work, and trash removal

Receive and process products from trucks, handling all products with the utmost care

Assemble furniture using work instructions and various tools, following quality and safety guidelines

Inspect in-store furniture for damage and perform repairs / restoration as needed

Ensure proper care in the use and maintenance of equipment and supplies, promoting workplace safety

Maintain an organized and clean warehouse to optimize space utilization

Perform facilities maintenance tasks, including minor plumbing repairs and carpentry updates

Paint showroom walls for presentations, store upgrades, and upkeep

Collaborate with the Visual Team to ensure the showroom meets visual merchandising standards

Maintain showroom track lighting for optimal product presentation

Participate in product placement, preparation for floor moves, and store sales events

Create a positive, seamless guest pick-up experience by verifying order details and following SOPs

Resolve guest concerns with collaborative and effective communication

Support management in maximizing special events, such as VIP nights and Grand Openings

Schedule Expectations

Full-time : 40 hours per week

Overtime during peak periods as needed

Schedule may change according to business needs

Travel may be required to assist with regional stores and new store openings

Requirements

Education & Experience Preferred :

High school diploma or GED

Prior warehouse experience preferred

Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture

Skills & Abilities :

Strong attention to detail, time management, and organizational skills

Ability to read, understand, and follow instructions

Ability to work independently and in a fast-paced team environment

Ability to lift, lower, push, or pull furniture over 100 lbs

Ability to stand for extended periods

Neat, clean, and professional appearance

High level of courtesy in serving guests

Troubleshooting skills for resolving customer service issues