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Dedicated Regional Operations Manager
Dedicated Regional Operations ManagerA. Duie Pyle, Inc • Rochester, NY, US
Dedicated Regional Operations Manager

Dedicated Regional Operations Manager

A. Duie Pyle, Inc • Rochester, NY, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Simply put, Pyle People Deliver. Since 1924, A. Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we’re dedicated to exceptional customer service and empowering our employee’s success. If you’re ready to build a career with a company that continues to lead the supply chain and logistics industries, we’d love to hear from you.

Position Summary :

As a Dedicated Regional Field Operations Manager for A. Duie Pyle, you will be responsible for managing operations across multiple dedicated accounts and overseeing a growing book of business. This role focuses on fostering team collaboration, strengthening customer partnerships, and driving operational growth.

The responsibilities of the position include, but are not limited to :

  • Managing and developing their assigned Dedicated Accounts. Traveling as required to various customer locations
  • Partnering with Operations and Recruiting to ensure proper onboarding of the customers and onsite personal
  • Overseeing the P&L for their regional (financial performance forecasting); managing customer and regional KPIs (operational goals)
  • Creating customer service first solutions. Recognizing areas that need improvement with a vision to develop an action plan tailored to each account
  • Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations
  • Demonstrating the Pyle Culture through the expansive and repetitive communication of Pyle core values across all levels in the organization

To be qualified for this position, you must possess the following :

  • Minimum five (5) years of previous transportation experience, ideally within a Dedicated Account Management role
  • Demonstrated leadership experience; ability to lead, teach, and mentor staff
  • Ability to solve complex problems in a fast-paced environment
  • Strong communication skills; excellent attention to detail and organizational skills
  • Proficient with MS Office applications; strong computer literacy
  • Ability to work all shifts as required
  • High School Diploma or equivalent
  • For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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