The Senior Loan Operations Representative performs duties related to the servicing of residential, consumer, and commercial loans including, but not limited to : book, review, and maintain loans, prepare and process loan payoff requests, prepare discharge documents, monitor and track hazard insurance renewals and cancellations, utilize third-party systems to update tax data and process real estate tax payments, review accounts for termination of Private Mortgage Insurance (PMI), process loan and GL transactions, research & resolve servicing issues and including but not limited to the following essential functions :
If you think you are the right match for the following opportunity, apply after reading the complete description.
Responds to borrower requests for cancellation and processes accordingly.
File supporting documentation according to department procedure and / or regulatory requirements.
Job Requirements : Associate’s degree or equivalent relevant work experience.
At least two years of loan servicing experience.
Strong attention to detail and organizational skills.
The individual must be able to successfully multi-task and have the ability to set priorities.
Strong computer skills are essential with the ability to manage multiple monitors and applications simultaneously.
Strong oral and written communication skills in both internal and external interactions.
Demonstrated sound judgment, problem resolution, and decision making with minimal supervision.
Industry and regulatory knowledge of various residential, consumer and commercial products and policies is desirable.
Proven ability to effectively work in a team environment.
Member FDIC Member DIF
Loan Representative • Clinton, Massachusetts, US