Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff effectively. This role requires a proactive leader who can motivate and develop team members, maintain a positive work environment, and drive the restaurant's success through strategic management and customer satisfaction.
Key responsibilities include :
- Supervising and training staff to deliver excellent customer service and maintain high standards of food and beverage quality.
- Managing inventory, ordering supplies, and controlling food costs to ensure profitability.
- Developing and implementing operational procedures to improve efficiency and service quality.
- Handling customer complaints and resolving issues promptly to maintain customer satisfaction.
- Collaborating with the management team to set and achieve business goals.
- Conducting regular staff meetings to communicate expectations and provide feedback.