Scheduler

Scheduler

Job Category : Administrative Support

Location : Anchorage, AK 99508, USA

Full-Time, On-site

Description

Schedule outpatient appointments and procedure appointments

Coordinates procedure schedules with all affiliated facilities

Obtains insurance authorization as needed

Accepts and relays messages effectively

Supports Medical Receptionist for incoming phone calls

Maintain knowledge of insurance requirements in managed care plans

Confer with physician during referral process

Act as Liaison between Gastroenterologist, Physician's, and alternative care facility

Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs

Provide Medication Reconciliation

Checks patients out and collects copays, balances and payment plans

Processes M.D. orders for labs, imaging, and referrals

Works with M.D.'s on special appointment / procedure scheduling

Communicates with Ambulatory Surgery Center, Providence and Alaska Regional Hospital to confirm or make changes to procedure schedules

Increase continuity of care by managing relationships with Gastroenterologist, primary care providers, transitions-in-care, and referrals

Facilitates the staff routing of incoming faxes appropriately

Serve as the contact point, advocate, and informational resource for patients, care team, family / caregiver(s), payers, and community resources

Facilitate patient access to appropriate medical and specialty providers

Educate patient and family / caregivers about relevant community resources

All other job duties as assigned.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.