Manager, Warehouse Management Systems (WMS)

Warehouse Management System (Wms) Manager

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary : A Warehouse Management System (WMS) Manager is responsible for overseeing the WMS in operations and maintaining the WMS for the Enterprise Distribution Centers. The WMS Manager will ensure that the system is properly configured, maintained, and optimized to meet the needs of the business.

Major Tasks, Responsibilities and Key Accountabilities :

• Collaborates with WMS vendor (Softeon) to develop expertise on the capabilities of the platform and leveraging this understanding to identify potential system enhancements.
• Collaborates with internal IT team to ensure health and stability of interfaces between WMS and Oracle EBS.
• Monitors health and stability of system, ensuring the system is functioning as designed and resolving any issues that arise.
• Manages technical support process, including the triage, processing, and successful resolution of inbound user support tickets.
• Manages procurement and setup of Radio-Frequency hardware / scan guns.
• Completes other duties as assigned.

Nature and Scope :

Work Environment :

Education and Experience :

Preferred Qualifications :

This is a hybrid position based in our Field Support Center in Doraville, GA. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Work Type : Hybrid