Glazier Service Technician

Experience Service Technician

Gem State Staffing is hiring an Experience Service Technician to service windows and doors at customer homes and businesses. In this role, you will diagnose, troubleshoot, repair, and replace window and door components while delivering outstanding customer service. This position is ideal for candidates with experience in window repair, door repair, glass replacement, construction, or field service who enjoy hands-on work and working directly with customers.

Responsibilities:

1. Diagnose and troubleshoot windows and doors
2. Repair or replace glass, sashes, screens, blinds, shades, muntins, locks, handles, and hardware
3. Perform precision repair work using hand and power tools
4. Complete service jobs correctly the first time and perform follow-up service when needed
5. Conduct quality control checks on completed work and replacement parts
6. Generate and update service documentation after each job
7. Identify issues early, order parts, and assist with technical support
8. Safely handle glass ranging from 12 x 12 up to 12 x 12 (team lifts when required)
9. Maintain assigned company service vehicle
10. Communicate professionally with customers, coworkers, and supervisors
11. Follow all company safety policies and PPE requirements