Community Connections YouThrive Program Manager

Salary: $50,000/year

Community ConnectionsYouThriveProgram Manager

Job Category:Children & Youth Programs

Job Status:Full-time

Reports to:Director of Youth & Young Adult Program

Responsibilities:

Administrative Leadership &Management

• Supervise CCYT Specialists, resulting in the implementation of quality service delivery
• Conduct individual supervisory conferences with CCYT Specialists at least bi-monthly with the goal of providing continual support, guidance, and work product evaluation/feedback
• Completetimelyprobationary/annual employee evaluations
• Responsible formonitoringthe workload of theSpecialistsanadjustingas needed
• Responsible for employee satisfaction within the CCYT department with an emphasis on building/maintaininga sense of team within the department
• Responsible foridentifyingthe training needs and professional development needs of staff supervised
• Proficientutilizationof SAMdatabase
• Review and approve client narratives, action plans, and documentation completed by CCYT staff
• Complete monthly formal internal client file audits, and weekly informal audits, of all direct reports
• Assign new CCYT referrals to Specialists within two (2) business days of receipt
• Ensure CCYT Specialists follow all requirements of theinitialnarrative process
• Assiststaff with client visits and follow-up meetings as needed
• Ensureclients servedreceive proper support and advocacy
• Maintain strong, open communication with the Director of Youth Adult Programsregardingservices delivered, concerns or questions
• Responsible for making community connections to increase program referrals as assigned and maintaining contact/relationship building with other partner agencies and community stakeholders
• Occasionally travel within Kansas and Missouri to attend and/or present in-service training, conduct CCYT training/presentations, and complete assessments on clients as needed or assigned
• Demonstrated a commitment to the mission and core values of FAC, and a willingness to perform other duties asrequired
• Participate in staff meetings andassistother program staff as needed
• Participate as an active team member with colleagues of all demographicsin order toeffectively and efficiently serve clients
• Participate as an active team member with all agency departments and attend trainings and meetings as assigned
• Model ethical and professional behaviors at all times
• Other duties as assigned with or without accommodation

Outcome Planning/Program Quality Improvement (PQI)

• Responsible for the measurement and effectiveness of the program, both internal and external
• Implement and leada continuousquality assurancemeasures
• Participate in quarterly client audit reviews; make updates/changes asidentified through the PQI process
• Participate in the evaluation and implementation of service improvement asidentified by FACs internal PQI process

Financial Management

• Ensure mileage, clientassistance, and other expenses align with the scope and needs of the program
• Provide timely required information for state contracted billing and other month-end reports
• Assistwith the execution of grants asrequired

RequiredQualifications

• Personal lived experience during childhood or adolescence in any of the following: foster care, informal kinship care,homelessnessand/or mandatory family-centered systems ofare services in the home
• At least two years of experience in non-profit/social service programs
• Demonstrated leadership skills
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Strong interpersonal skills, especially in rapportbuilding and collaboration
• Commitment to ethical and professional conduct and confidentiality
• Commitment to equity and inclusion,working with youth and staff from diverse backgrounds
• Maintains a calm and solution-focused while supporting staff and youth in crisis

Preferred Experience

• Bachelors Degree insocial workor in a related human services field
• Experience working directly with youth aging out of foster care
• Experienceworking with marginalized communities with a nuanced understanding of systemic oppressions
• Experience in completing detailed andtimely case documentation and data entry
• Experience supervising staff in a child, youth, and/or family-focusedprogram
• Experience building community partnerships and referral pipelines

Compensation &Benefits

• Compensationcommensurate with experience
• Comprehensive benefits package including:
• Highly-competitive health plan
• Health Reimbursement Account (HRA) with generous employer contribution
• Life insurance and long-term disability provided at no cost toemployee
• Voluntary life and short-term disability optionsavailable
• 403(b) retirement plan with up to a 6% employer match
• Flexible Spending Account with medical expense and dependent care options
• Employee Assistance Program
• Generous paid time off and holidays

FosterAdoptConnect does not and shall not discriminateon the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.

Employee Name Printed:___________________________

Employee Signature: _______________________________Date: _________________