Job Description
Job Description
This full-time position, located at our beautiful, manufactured home community in Ketchum, ID, will oversee the property operations and resident relations. The property is 150+ spaces with a variety of mobile home, RV spaces and cabin rentals. There will be daily interactions with residents, prospective residents and vendors, as well as office duties including clerical and bookkeeping functions. The position also includes the oversight of staff and service vendors. The ideal candidate will possess property management experience, strong customer service skills, and superb organizational skills, and have a friendly, helpful disposition. Housing is provided and living onsite is required.
Company overviewFounded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is : We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core ValuesExpect excellenceStrong work ethicTake ownershipWilling to learnDo the right thingTreat everyone with respectPosition Performance ObjectivesCollect rent, post to Rent Manager, make deposits via check scanner and at local bank.Read and record electric meter reads.Receive and respond to phone calls.Receive and respond to resident inquiries and email communications in a professional manner.Process applications for residency from prospective buyers and renters.Market homes for rent and for sale.Manage and book reservations for the RV park, handle check-ins and check-outs.Draft various notices associated with property management for distribution to residents.Process daily mail received in the office.Conduct regular property inspections to ensure compliance with rules and regulations.Code and approve accounts payable invoices.Create, assign, and process service tickets.Maintain digital resident files.Maintain various books and records related to the community operation.Coordinate snow removal by maintenance staff.Coordinate various capital repair and improvement projectsKey CompetenciesMust live onsite in company-provided housing.Possess outstanding communication skills (written and oral).Be a self-starter, work with little or no supervision, while being part of the management team.Has experience with capital expenditure projects and vendor / contractor oversight.Deal tactfully with personnel, residents, family members, visitors, and the general public.Strong computer skills and proficiency in Microsoft Office with the ability to learn new programs.Understand landlord-tenant laws.Maintain trustworthiness and perform duties with the utmost confidentiality and accountability.Ability to work efficiently, handle multiple projects with appropriate prioritization, adhere to quick deadlines and adapt to evolving circumstances.Possess excellent organizational skills with high accuracy and attention to detail.Possess a valid driver's license and automobile insurance.Physical RequirementsHas the ability to work in the mobile home park office in front of a computer screen / typing approximately 80% of a typical working day.Has the ability to walk the community for extended periods of time.Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.Experience requirementsMust live onsite in company-provide housing.AA degree, minimum.3-5 years of property management experience.Knowledgeable and experienced using property management software, such as Rent Manager, Yardi or AppFolio.Mobile home park experience a plus.RV Park experience a plus.What we offerMedical, dental and vision benefits401k plan with company match10 paid holidays5 vacation days first year, accrual begins immediatelyCompensation Range : $25 - $30 per hour, full-time, onsite housing, paid utilities
Location : Ketchum, ID 83340
If this position catches your eye, apply online now.
We are an equal opportunity employer.
Must be able to pass 7-year background check. Any job offer will be based on the results of background screening.
