General Manager - Pasadena

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General Manager - Pasadena

role at

Herman Miller .

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Herman Miller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century and our success allows us to support causes that align with our values. We build a more sustainable, equitable, and beautiful future for everyone.

What We Offer :

Competitive base salary with commission on shipped items

Quarterly based bonus plan

Medical, dental, and vision insurance

Self-Managed vacation, holidays, and parental leave

401(k) with 4% company match

Commuter benefits up to $150 / month

Generous employee discounts

And more!

About the Role

Deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales.

Train and inspire your team to achieve the store sales plan.

Strategically maximize store revenue and manage all aspects of sales and merchandising, including hiring, performance management, and employee relations in partnership with Human Resources and the Regional Manager.

Report to a Regional Manager.

What You’ll Do

Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.

Foster the Herman Miller Client Experience.

Engage in performance management on a daily, weekly, and monthly basis.

Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual.

Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).

Resolve employee relations issues of sales team members in partnership with HR.

Deliver the Sales Plan.

What We’re Looking For

Minimum 3 to 5 years of retail management experience.

Excellent verbal, written, organizational, and interpersonal communication skills, with strong emphasis on listening; demonstrated people management skills and the ability to thrive in a team environment.

Ability to inspire team to conduct effective demonstrations in a high traffic environment.

Adherence to high personal performance standards, integrity, business ethics and a desire for continuous improvement.

Build relationships and trust with direct reports, peers, and store clientele.

Financial literacy, business acumen and ability to manage budgetary responsibilities.

Experience with a POS system and proficiency with MS Office, web navigation, and 3‑D rendering programs.

Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Who We Hire

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Herman Miller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $75,000.00 - $85,000.00. Relevant salary considerations will include candidate qualifications and experience, business needs, and market factors. Additional geographic premium, annual discretionary incentive and equity awards may apply per company policy.

This organization participates in E‑Verify Employment Eligibility Verification. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at

careers_help@millerknoll.com .

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Furniture and Home Furnishings Manufacturing

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