Associate Patient Care Coordinator

Opportunities with Optum in the Tri-State Region

Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing Together.

Multi-Specialty, Part of Optum, is Hiring an Associate Patient Care Coordinator

We have an immediate opening for a friendly, patient-focused, and detail-oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Schedule : A 40-hour work week schedule to be determined by the supervisor. Monday through Friday between the hours of 8 : 30 am to 5 : 30 pm. Rotating one late night shift until 7 : 30 pm and to include rotating Saturdays between the hours of 9 : 00 am to 3 : 00 pm.

Location : 111 Bedford Road, First Floor, Katonah, NY 10536

Primary Responsibilities

• Obtain accurate and updated patient information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File, fax, and maintain medical records
• Confirms and schedule appointments
• Answering incoming and outgoing telephone calls promptly and courteously
• Follow the payment security policy and procedures according to Optum Medical guidelines
• Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
• Check in and check out patients
• Ability to maintain and work the front desk in-basket pool
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient / family team members and other health care professionals
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server
• All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Crosstrain and help in other locations if needed
• Performs other duties as assigned

Reasons to Consider Working for UnitedHealth Group

Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

More information can be downloaded at : http : / / uhg.hr / uhgbenefits

Required Qualifications

Preferred Qualifications

Soft Skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.