Risk Director

Job Description

Job Description

WHO WE ARE

Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our mission? To empower businesses with top-notch capabilities in compliance, risk management, and payment processing. Our trailblazing, enterprise-grade platform, coupled with a veteran management team, ensures we stay ahead of the curve in delivering unparalleled service and satisfaction.

As we expand our presence in the U.S. market, we're excited to bring our proven solutions and innovative approach to new industries, while continuing to operate under the KORT Payments banner alongside Merrco, Payfirma and Barnet.

LOCATION : California (hybrid role)

EMPLOYMENT TYPE :   Full-time, exempt

WHAT YOU WILL BE DOING

The Risk Director owns day-to-day portfolio risk management across KORT’s acquiring business. This leader drives dispute and fraud reduction, card-brand / bank program compliance, exposure governance (reserves / holds), and on-going monitoring / readjudication —freeing the VP Risk to focus on strategy, credit policy, and cross-functional initiatives. The ideal candidate blends strong analytical judgment, operational rigor, people leadership, and confident engagement with banks, card brands, and executive stakeholders.

1) Portfolio Risk & Monitoring Leadership

• Run the risk operating rhythm (daily / weekly reviews, threshold alerts, escalations).
• Segment by vertical / MCC / bank / BIN ; set trigger thresholds; prioritize outliers for action.
• Lead readjudications and remediation plans; drive timely merchant-level interventions.

2) Disputes & Fraud Governance

3) Card-Brand & Bank Program Management

4) Credit Exposure, Reserves & Collections Interface

5) Policy, Controls & Risk Fees

6) Data, Reporting & Tooling

7) Cross-Functional & External Partnerships

8) People Leadership

WHAT WE ARE LOOKING FOR

Life At KORT Payments

We pride ourselves on cultivating an inspired culture characterized by customer-centricity, commitment, respect, and agility. Our high-growth environment promotes a supportive and collaborative atmosphere, fostering a growth mindset, intellectual curiosity, entrepreneurial spirit, and teamwork. Our leadership team is experienced and passionate about payments, taking pride in their achievements and the unique value they bring to the industry.

At KORT Payments, we believe work should be fulfilling and fun! Here’s a peek into what life with us is like :

Culture :

Perks and Benefits :

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