Applications Analyst II (Radiology IT Support) - Digital and Technology Partners - Onsite / Hybrid

Overview

This position is located at Mount Sinai-Union Square located at 10 Union Square East, New York, NY 10003.

This is a hybrid / onsite position (80% on-site and 20% remote). Candidate may need to be on-site all days during the first month or until fully trained. The role is on-call for a week at a time, rotating every 10 weeks.

This position is specifically for Radiology DTP Support. It provides onsite / remote support for the Radiology department across all Mount Sinai Health System facilities, with the primary location at Mount Sinai - Union Square.

Responsibilities

• Communicate and coordinate with field service engineers, network personnel, technologists, and radiologists.
• Provide remote and on-site Radiology application support for radiologists.
• Create new user logins and edit permissions in PACS and reporting systems for Radiology technologists and schedulers.
• Reconcile and merge patient images that are missing DICOM info and have not reached the correct accession.
• Onboard new radiologists by creating logons on all reporting systems, introducing / training them for all radiology software, and providing on-call support.
• Create and merge outside exams for consult studies requested by other physicians.
• Troubleshoot issues preventing storage for images on PACS. Resolving these issues is critical to ensure accurate and timely reads.

Qualifications

Strongly preferred :

Non-Bargaining Unit, 286 - DTP Applications and Service Delivery - MSH, Mount Sinai Hospital

Employer Description

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System :

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees, more than 8 hospitals, 400 outpatient practices, and more than 300 labs. The Health System advances health for all people by taking on complex health care challenges, discovering and applying new scientific learning, and supporting local communities by delivering high-quality care. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report, with high rankings across multiple specialties.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are committed to fostering an environment where all members feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers and promote fairness.

Compensation

The Mount Sinai Health System provides salary ranges that comply with the New York City Salary Transparency law. The salary range for the role is $82,000 – $123,000 annually. Actual salaries depend on factors including experience, education, and operational need. The salary range listed does not include bonuses, incentive pay, or other forms of compensation or benefits.

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