HVAC Home Service Technician (Residential)

Job Description

Posted Thursday, May 15, 2025 at 10 : 00 AM

Beginning in 1947 with just one man, Del BeutlerVillara has been offering innovative products and services and outstanding customer service for more than seven decades all thanks to the people that work hereWe fulfill our mission by recruiting, training, promoting and rewarding an incredible team of individuals whose commitment to creating and developing peerless products and services allows our business to flourishWe know we can rely on Villara's values and guiding principles and we benefit from Villara's commitment to our on-going professional and personal development.

Position Overview

The HVAC Technician will be responsible for all aspects of the maintenance, inspection, installation, operation, and repair of heating and cooling systems in residential buildings. Technicians will primarily respond to service calls, evaluate needs, present options to customers, gain customer approval, and complete work. Techs will also perform planned maintenance and / or installation as needed. Our company offers on-the-job training, and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.

Essential Duties and Responsibilities of the Job

The essential functions include, but are not limited to the following :

• Serving the clients by expertly servicing customers' entire needs.
• Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Install, maintain, modify and repair heating and cooling systems
• Inspect and test components of systems to ensure they are operable and safe
• Conduct heat loss / heat gain calculations to determine the proper size system for a home
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish rapport with clients to sell the right products and services.
• Re-check all repairs and installations after you've repaired or replaced it, before leaving the client's home to ensure everything is working properly and the client knows how to operate the system properly
• Perform a proper inspection of the client's entire HVAC system. Look for ways to prevent future breakdowns.
• Properly use the Pricing Guide.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the "billboard" when possible.
• Obey the company Vision and Guiding Principles.
• Maintain a clean, organized job site
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.

Behavioral Responsibilities of the Job

Leadership Responsibilities

Training / Certification

Education

Physical Demands :

Performance Standards :

Villara Corporation is an equal opportunity employer. In compliance with all Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sex stereotype, gender, transgender, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, sexual orientation, military or veterans status or any other legally protected status.We are prepared to make reasonable accommodation, as necessary, per the Americans with Disabilities Act for our application and interview process. If you require accommodation, please notify Human Resources. Villara Corporation conducts drug testing in accordance with our "Zero Tolerance" drug policy. Villara Corporation is an "At-Will" employer as defined by the California Labor Code.

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