Counter Team Members & Baristas - Tatte BurlingtonTatte Holdings LLC • Burlington, MA, US

Counter Team Members & Baristas - Tatte Burlington

Tatte Holdings LLC • Burlington, MA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace. We expect our front of house team members to :

Engaging, warm, and welcoming communication skills and presence
Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
Have a desire to help where needed and work as part of a team
Live from Tatte’s core values and help Tatte deliver on its mission
Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons / evenings
(Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant / cafe)

Our Benefits and Perks

Competitive pay (counters start at $11.50 / hr plus tips, baristas start at $13.00 / hr plus tips typically team members make $18-$22 / hr+ including tips)

401(k) (with a vesting match)

Health, dental and vision insurance for full-time team members

Vacation time (after 1 year of full-time service)

Free employee assistance program services

Flexible schedule with no late nights

Free drinks and generously discounted meals

Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience

Determine guests' needs by asking questions and sharing product knowledge

Has comprehensive knowledge of all Tatte products

Takes guests’ orders using our point-of-sale system / register

Executes all Tatte product and packaging standards

Delivers coffee beverages and food to guests

Maintains clean and well-stocked café stations

Actively maintains and supports café cleanliness and visual / brand standards

Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures

Other duties as assigned

Summary of Baristas’ Primary Responsibilities

Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience

Has comprehensive knowledge of all Tatte products

Prepares and serves or delivers beverages according to Tatte recipes and specifications

Answers guests' questions about our offerings

Follows all recipe and presentation standards for our beverages

Operates all Barista station equipment according to standards

Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory

Delivers beautiful and artistic espresso beverages

Other duties as assigned

Essential Functions / Working Conditions for FOH Positions

Strong communication skills to warmly engage with all guests and team members

Ability to work in a fast-paced environment

Able to grasp and reach overhead

Must be able to lift, move, and carry 50+lbs

Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!

Please note that Tatte is an E-Verify employer.

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Team Member Barista • Burlington, MA, US

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