Teller

Division : Retail Banking

Department : Various - Branch Network

Reports to : Branch Manager

Status : Non-Exempt

Grade : 4

Salary Range : $17.00 - $26.55

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location : Ludlow, MA - 431 Center St

Purpose / Objective :

Cultivate relationships with customers and promote the Bank's products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as the Bank's main point of client contact; maintains working knowledge of established policies and operating procedures. Makes customer referrals in defined areas.

Key Accountabilities :

• Client Service - 50%

Handles complex client issues while executing excellent customer service principles.

Identify opportunities when processing transactions to meet clients' needs and refer opportunities to bankers

Education :

Experience :

Skills & Knowledge :

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Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.