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Front of House Team Member

Front of House Team Member

Chick-fil-A Crocker ParkWestlake, OH, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Front of House Team Member Description

More than just a job; an opportunity.

Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio. Employees gain experience that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country.

Benefits

  • Sundays off
  • Flexible work schedule
  • Discounted food
  • Competitive pay
  • Opportunity for growth and advancement
  • Scholarship opportunities | $1000, $2500, $25,000

Required skills

  • Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with our guests and employees
  • Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
  • Ability to communicate effectively with both guests and team members
  • Honors and encourages others to follow the visions and values of the restaurant
  • Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds
  • Responsibilities

  • Demonstrates knowledge of the brand and menu items
  • Models and supports clear communication between the front counter and kitchen staffs
  • Follows Chick-fil-A’s operational policies and procedures
  • Greets guests with eye contact and a smile
  • Efficiently and accurately takes guests’ orders
  • Maintains a high level of hospitality with both guests and coworkers
  • Takes payment and accurately counts money
  • Serves guests drinks, condiments, and food
  • Accurately prepares food and drinks according to Chick-fil-A standards
  • Navigates POS system quickly and accurately
  • Takes initiative during non-peak hours to complete side duties
  • Troubleshoots minor guest issues
  • Maintains a clean and pleasant environment
  • Position type

  • Part-time pay range (Less than 32 hours per week) : $10-$13 per hour
  • Full-time pay range (32 hours or more per week) : $15-16 per hour
  • Pay rates are based on employee availability.
  • Job Types : Full-time, Part-time

    Salary : $10.45 - $16.00 per hour

    Benefits :

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training
  • Referral program
  • Vision insurance
  • Restaurant type :

  • Quick service & fast food restaurant
  • Shift :

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Weekly day range :

  • Weekends as needed
  • Application Question(s) :

  • Why do you think you would be a great fit for this position?
  • Have you ever been convicted of a crime or felony?
  • Have you ever worked at Chick-fil-A before? If so, which location?
  • Work Location : In person

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    Front Of House Team Member • Westlake, OH, US