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IT Senior Business Systems Analyst

IT Senior Business Systems Analyst

UL SolutionsNorthbrook, IL, United States
12 hours ago
Job type
  • Full-time
Job description

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This range is provided by UL Solutions. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$95,000.00 / yr - $115,000.00 / yr

Additional compensation types

Annual Bonus and Stock options

About the Company

The IT Senior Business Systems Analyst is responsible for maintaining and optimizing UL Solutions Salesforce and Oracle platforms by managing user accounts, configuring features, performing releases and ensuring data integrity and security. This role bridges the gap between Delivery and Operations, serving as a trusted advisor on all things Salesforce and Oracle by supporting application developers, and monitoring database health for uninterrupted operations.

About the Role

Key responsibilities include performing database upgrades, managing backups and disaster recovery, implementing security measures, troubleshooting performance issues, supporting application developers, and monitoring database health for uninterrupted operations. Improve workflows, productivity, and data management.

Responsibilities

  • Perform release and deployment activities for the Salesforce and Oracle application including OpenAir and PSA.
  • Performing regular maintenance, applying patches, and executing database version upgrades.
  • Monitoring and optimizing database performance, ensuring efficient operation.
  • Strong understanding of SOX controls, attestations and reporting and separation of duties.
  • Developing and implementing backup strategies and disaster recovery plans to protect data and ensure recoverability in case of emergencies.
  • Implementing and managing security policies, access controls, and user permissions to protect sensitive information.
  • Identifying, investigating, and resolving database-related issues, including performance bottlenecks, errors, and outages.
  • Proactively monitoring database health, resource consumption, and system performance to prevent issues and ensure high availability.
  • Providing technical support to application developers and other IT staff, helping them with production related, optimization, and usage.
  • Strong analytical and problem-solving skills.

Qualifications

  • 5+ years of experience supporting Oracle Applications, Salesforce and OpenAir.
  • North America working hours.
  • Understanding of release management process for application upgrades.
  • Strong communication and management skills.
  • Ability to troubleshoot issues and assist with support.
  • Ability to adjust to changing priorities and participation in multiple projects.
  • Demonstrated ability to communicate with multiple levels of management and collaborate with a variety of individuals to achieve business results.
  • Excellent verbal and written communication skills.
  • Desire to work in a team-oriented environment.
  • Working knowledge of release management tools (ADO, FlexDeploy or Copado).
  • Pay range and compensation package

    We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $95,000 to $115,000 and is based on multiple factors, including job-related knowledge / skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Information Technology

    Industries

    IT Services, IT Consulting, Business Consulting and Services

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