Talent.com
Security Officer Operations Center

Security Officer Operations Center

Austin StaffingAustin, TX, US
2 days ago
Job type
  • Full-time
Job description

Security Officer Dispatch Driver

Allied Universal North America's leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical dental and vision coverage life insurance a retirement plan employee assistance programs company discounts and other perks depending on the position and eligibility.

As a Security Officer Dispatch Driver in Austin TX you will serve and safeguard clients in a range of industries such as Tech / Media / Telecom and more. As a Dispatch Officer in a dynamic tech media and telecom location you will play a key role in helping to monitor and coordinate security-related activities. Your responsibilities include using communication tools to support your team assisting with access control and providing exceptional customer service to everyone on site. This is a driving post so a valid driver's license is required. Allied Universal values teamwork innovation and a people-first approach creating an environment where you can make a difference while growing your security-related career.

Position Type : Full Time

Pay Rate : $25.00 / Hour

Job Schedule :

Mon : 02 : 00 PM - 10 : 45 PM

Tue : 02 : 00 PM - 10 : 45 PM

Fri : 02 : 00 PM - 10 : 45 PM

Sat : 02 : 00 PM - 10 : 45 PM

Sun : 02 : 00 PM - 10 : 45 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate healthcare and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Monitor and coordinate all incoming and outgoing communications through various channels to support site operations.
  • Dispatch Allied Universal personnel to specific locations within the tech / media / telecom environment as required for security-related incidents emergencies or client requests.
  • Maintain detailed logs and records of all dispatch activities including incidents and actions taken.
  • Communicate clearly and professionally with on-site staff management and first responders to relay pertinent information and instructions.
  • Assist in the implementation of site-specific protocols and procedures for access control visitor management and delivery coordination.
  • Respond to incidents and critical situations in a calm problem-solving manner providing guidance and support to on-site personnel.
  • Support Allied Universal team members by providing timely information and updates regarding ongoing situations or requested assistance.
  • Assist in helping to deter unauthorized activity by maintaining a strong presence through continuous monitoring and prompt dispatch response.
  • Provide customer service to all clients visitors and employees by addressing questions and / or concerns in a professional and courteous manner.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • A valid driver's license is required in the state where the job is located.
  • Access control and / or badge experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment applicants will be subject to a background investigation in accordance with all federal state and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance 401(k) plans and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants entertainment venues and more through our perks program.
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship / association with a protected veteran or any other basis or characteristic protected by law.

    Create a job alert for this search

    Security Officer • Austin, TX, US