Creative Traffic and Operations Manager

Company Overview

This award-winning, full-service in‑house agency is part of a leading global communications and technology organization. Based in Denver, the team delivers bold, strategic, and creative marketing solutions for nationally recognized media brands. By combining innovative design, compelling storytelling, and a collaborative culture, the group develops campaigns that drive measurable business results. With access to extensive resources and expertise, the agency provides opportunities to work on high‑impact projects at scale while fostering a supportive, growth‑oriented environment.

Position Summary

A highly organized and strategic Marketing Project Lead is sought to join a dynamic and award‑winning team. This hybrid role is pivotal in managing the intersection between client objectives and creative execution. The ideal candidate will have a strong project management background within a creative or marketing environment, bringing expertise in capacity planning and resource allocation while serving as the primary client liaison on select projects. Candidates must demonstrate the ability to guide complex initiatives from conception through completion.

Key Responsibilities

Client & Account Management

Serve as the primary liaison between client stakeholders and internal creative teams, maintaining clear, consistent, and proactive communication.

Manage the intake, vetting, and prioritization of creative briefs, ensuring strategic alignment and readiness for execution.

Oversee day‑to‑day management of client accounts, including scheduling, progress tracking, and deliverable timelines.

Facilitate client meetings and presentations, providing comprehensive recaps, actionable feedback, and clearly defined next steps.

Project & Workflow Management

Utilize project management platforms (such as HIVE) to effectively manage timelines, tasks, and resources.

Coordinate cross‑functional creative production teams, ensuring smooth collaboration across design, copywriting, and development disciplines.

Lead efforts in capacity planning, resource allocation, and project forecasting to maximize operational efficiency.

Maintain detailed project documentation, including workflow guidelines, status reports, and decision logs.

Operational Support

Onboard and manage freelance and contract resources as needed to meet project demands.

Continuously assess and refine internal processes to ensure adaptability and alignment with organizational growth.

Provide administrative support, including meeting coordination and management of internal systems and tools.

Qualifications

Bachelor’s degree in Marketing, Communications, Business Administration, or a related discipline.

4–6 years of progressive experience in project and / or account management, preferably within a creative agency or marketing organization.

Demonstrated ability to manage multiple high‑priority projects simultaneously in a fast‑paced, deadline‑driven environment.

Proficiency in project management software; experience with HIVE is considered a significant asset.

Strong verbal and written communication skills, with the ability to influence stakeholders and drive consensus.

Experience with both digital and print marketing initiatives is preferred.

High attention to detail, strategic thinking, and the ability to synthesize information into actionable plans.

Seniority level

Mid‑Senior level

Employment type

Contract

Job Function

Management and Manufacturing

Industry

Staffing and Recruiting

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