Systems Engineer

The QTI Group is excited to partner with a Brookfield-based managed service provider to hire their next Systems Engineer. The Systems Engineer will serve as a trusted technical advisor to various clients. This role blends advanced infrastructure design, hands-on support, and client relationship management.

ResponsibilitiesServe as the primary technical lead for assigned clients, managing their IT environment

Design, configure and maintain infrastructure components, including servers, networks, firewalls and more

Implement and support cloud services in Azure, M365 and SharePoint

Perform server migrations, visualization deployments and network upgrades - both on-site and cloud environments

Provide Tier 2 and Tier 3 support to Helpdesk teams, managing escalated tickets

Collaborate with Account Managers to perform Strategic Business Reviews with clients

Qualifications 4+ years of IT Infrastructure experience, MSP or consulting environment preferred

Strong technical proficiency in Windows Servers / Desktops, Microsoft / Azure, VPN and VLAN and network switches

Hands-on experience utilizing virtualization platforms (VMWare, Hyper-V)

Strong documentation, time management and client communication skills desired

Must be authorized to work in the United States without requiring sponsorship now or in the future.