Staffing - IT Desktop SupportElevait Solutions • Corning, NY, United States
Staffing - IT Desktop Support
Elevait Solutions • Corning, NY, United States
18 hours ago
Job type
- Full-time
- Quick Apply
Job description1+ year hardware experience (beyond imaging / deployment) Proven experience with Windows OS deployment (Windows 11) Active Directory administration Basic Command Prompt and PowerShell knowledge Ability to troubleshoot VPN (Cisco), Citrix, browsers, printers, and connectivity issues Familiarity with Office365 and cloud applications Experience with asset management and ServiceNow Ability to install / configure Adobe products, Check Point endpoint client, and IP telephony Strong problem-solving and multitasking skills Willingness to learn and grow Associate's degree CompTIA Certifications (ITF+, A+, Network+, Server+, Cloud+, Mobility+) Experience supporting mobile devices Experience with device imaging via USB / PXE Smart-Hands or infrastructure support experience Provide in-person and occasional remote technical support for hardware, software, systems, and infrastructure across the Corning Valley region. Administer Active Directory, support Windows 11, Office365, Cisco VPN, Citrix connectivity, and corporate mobile devices. Install, configure, and troubleshoot applications, hardware, printers, drivers, and IP telephony. Manage assets, document work, update records, and utilize the knowledge base and ServiceNow. Perform hardware ordering / deployment, device imaging, end-user equipment moves, and Smart-Hands tasks. Coordinate with customers, schedule follow-ups, and collaborate with multi-team groups and project teams. HS Diploma or GED required; Associate's degree preferred. Minimum 1+ year hardware support experience. Strong communication, customer service, and troubleshooting skills. Technical experience with Windows 11, Active Directory, Office365, and basic PowerShell / Command Prompt. Ability to work onsite, travel lightly as needed, and manage multiple tasks independently.
Job Title : IT Desktop Support
Location : Corning NY
Duration : 6+ Months
Job Type : Contract
Maximum Submissions per Supplier : 3
Note : SPOTLIGHT CALL : Friday, December 5th at 10 : 30am EST. Please see posting chat for call details. Schedule : M-F, 8am - 5pm, some flexibility may be required. Interview Process : First Round Phone Screen, Second Round Onsite Interview. Six month anticipated assignment. Possibility of extension based on demand. Top 3 Keywords : 1. Active Directory 2. Windows 11 Deployment 3. Cisco VPN / Citrix Support
Top Required Skills :
- 1+ year hardware support experience
- Strong troubleshooting skills with Windows 11 and Microsoft applications
- Excellent communication and customer service skills
Must-Have Skills :
Nice-to-Have Skills :
Key Responsibilities & Duties :
Requirements :
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Desktop Support • Corning, NY, United States
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