Central Scheduling Representative
HOPCo | Healthcare Outcomes Performance CompanyHavertown, PA, US30+ days ago
Job type
- Full-time
Job descriptionPatient Registration experience preferred Customer service experience (call center, retail, hospitality, etc.) Medicare Experience Preferred Private Health Insurance and Worker's Comp preferred Team collaboration experience Resourceful and able to ask appropriate questions in order to provide callers with a positive experience. Excellent data entry and spelling skills. Self-motivated; able to work well independently and as a team. Ability to multi-task and prioritize. Strong decision-making skills. Excellent customer service to callers. Speak with confidence in a pleasant & professional manner. Be thorough, while effective and efficient. Possess a strong work ethic and excellent attendance record. Bilingual (Spanish) a plus but not required. Screen patients to establish the urgency of their condition and coordinate appointments within the appropriate time frame. Conduct comprehensive patient interviews and enter accurate information for each patient into patient management system. Coordinate appointments with appropriate physicians in patients' preferred office locations (19 physicians and 16 office locations throughout Southeastern Pennsylvania and South Jersey). Screen patients for insurance to ensure that we accept their plan and advise of patient responsibilities prior to appointments (ie : referrals, co-pays, etc.) Maintain and protect the patient's confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations. Confirm patient appointments and answer telephone inquiries with accuracy. Ensure complete and accurate patient registrations. Be willing to assist in other areas / departments when time permits. Other tasks as assigned or requested
Central Scheduling Representative
Philadelphia Hand to Shoulder Center, a partnered organization of Premier Orthopaedics, is looking for a Central Scheduling Representative to work at our Havertown Location.
Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia region!
We're proud of the company we've built as we've grown to over 1000 employees to make Premier a place that people love to come to work every day.
At Premier Orthopaedics, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following :
- Competitive Health, Pharmacy, Vision, and Dental Plan Benefits
- Disability and Protective Benefits
- HSA with qualifying HDHP plans with company match
- 401k plan with company match
- Employee Assistance Program that is available 24 / 7 to provide support
- Benefits eligibility on the 1st of the month after hire date!
Job Summary :
The Central Scheduling Representative (CSR) is responsible for registering patients and scheduling appointments over the telephone while delivering service "with a smile." This position requires a person with outstanding customer service skills. You must be able to be patient and empathetic while being efficient, accurate, and effective when registering patients and routing to the preferred physician in the preferred office.
Qualifications :
We invest in our employees' growth and provide training for this position.
Education :
High school diploma / GED required
Experience :
Skills :
Position Responsibilities :
Create a job alert for this search
Scheduling Representative • Havertown, PA, US
Related jobs
Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show moreLast updated: 30+ days ago Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show moreLast updated: 30+ days ago 
A company is looking for a Diagnostic Imaging Scheduler.Key Responsibilities : Schedule diagnostic imaging procedures according to physician orders and patient needs Verify order accuracy and con...Show moreLast updated: 1 day ago A company is looking for a Centralized Scheduler (Remote).Key Responsibilities Schedule, cancel, and reschedule outpatient visits and procedures for multiple ambulatory clinics Obtain and verify...Show moreLast updated: 30+ days ago A company is looking for an HR Service Center Representative - Junior.Key Responsibilities Respond to high-volume HR inquiries via phone and email Assist with HR systems navigation and document ...Show moreLast updated: 2 days ago A company is looking for a Prior Authorizations and Referral Management Representative.Key Responsibilities Coordinate prior authorization and referral processes for patients Validate patient he...Show moreLast updated: 30+ days ago Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show moreLast updated: 30+ days ago A company is looking for a Call Center Representative who will handle direct communications with members, providers, and health plans.
Key Responsibilities Directly communicate with members, provi...Show moreLast updated: 30+ days ago A company is looking for a Precertification and Authorization Representative-Remote.Key Responsibilities Resolve referral, precertification, and prior authorization for various payors in hospital...Show moreLast updated: 30+ days ago A company is looking for a Contact Center Representative I to provide exceptional customer service remotely.Key Responsibilities : Respond to customer inquiries, providing clear and accurate infor...Show moreLast updated: 30+ days ago A company is looking for a Scheduler - VFMP Modernization.Key Responsibilities Develop and manage the Integrated Master Schedule (IMS) for the VFMP modernization portfolio Coordinate scheduling ...Show moreLast updated: 1 day ago A company is looking for an Implementations Specialist US-East (SaaS B2B Finance Data).Key Responsibilities Serve as the primary contact for new customers, guiding them through data-intensive imp...Show moreLast updated: 3 days ago 
Central Scheduling Representative.Philadelphia Hand to Shoulder Center, a partnered organization of Premier Orthopaedics, is looking for a Central Scheduling Representative to work at our Havertown...Show moreLast updated: 30+ days ago A company is looking for a Central Authorization Specialist to facilitate insurance authorizations for procedures and post-operative care.
Key Responsibilities Procure and validate insurance autho...Show moreLast updated: 30+ days ago A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment.
Key Responsibilities Answer incoming emergency and non-emergency calls, d...Show moreLast updated: 30+ days ago A company is looking for a Bilingual Contact Center Representative to provide exceptional customer service and support to members.
Key Responsibilities : Respond to customer inquiries and provide a...Show moreLast updated: 30+ days ago A company is looking for a Scheduling Operations Specialist.Key Responsibilities Track and analyze staff productivity to align schedules with member needs Forecast and approve schedules to maint...Show moreLast updated: 2 days ago A company is looking for a Senior PFS CBO Acute Billing Follow-up Rep.Key Responsibilities Coordinate patient billing and collection activities, ensuring reimbursement through claims processing ...Show moreLast updated: 2 days ago
- Promoted
Deliver with Gopuff on your schedule
GoPuffMantua, NJ, USPart-time +1
- Promoted
Make Your Own Schedule - Deliver With Gopuff
GoPuffMantua, NJ, USPart-time +1
- Promoted
Diagnostic Imaging Scheduler
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Centralized Scheduler
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
HR Service Center Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Prior Authorization Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Become a Gopuff Driver - Flexible Schedule
GoPuffLanghorne, PA, USPart-time +1
- Promoted
Call Center Representative
VirtualVocationsPhiladelphia, Pennsylvania, United StatesFull-time
- Promoted
Precertification Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Contact Center Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Scheduler for VFMP Modernization
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Implementations Specialist
VirtualVocationsPhiladelphia, Pennsylvania, United StatesFull-time
- Promoted
Central Scheduling Representative
Premier Orthopaedics & Sports MedicineHavertown, PA, USFull-time
- Promoted
Central Authorization Specialist
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Care Center Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Bilingual Contact Center Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Scheduling Operations Specialist
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Senior Billing Follow-up Representative
VirtualVocationsNewark, Delaware, United StatesFull-time