Field Operations Specialist

Job Description

Job Description

Salary :

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.

Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility . Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.

For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.

The right person for this job needs to enjoy working from as 10 : 30 AM to 6 : 30 PM shift . This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities :

• Sort, prepare labels, and ship packages every night.
• Solve various client issues on a nightly basis.
• Serve as back-up walking courier.
• Perform data entry.
• Opening / Closing the office / facility
• Assisting with customer support tickets
• Process Asset Returns
• Process AM Field Ops Export / NFO / Import Documents

Preferred Experience :

Additional Preferred Skills :