Housing Choice Voucher Supervisor

Functioning for 70 years, the Housing Authority of Joliet (HAJ) has been at the forefront and steadfastly committed to bringing exceptional housing services and programs to the people of the City of Joliet, and surrounding Will County communities.

The primary purpose of the Housing Choice Voucher (HCV) Program Supervisor position is to assist senior management of the agency in leading and supporting the administrative and operational activities of the HCV Program Department, ensuring the program’s compliance with all applicable federal, state, local and HUD regulations, in addition to the policies and procedures of the Housing Authority of Joliet.

The incumbent is responsible, under the direction of senior management of the agency, for leading and supervising the annual and recertification process, administering policies and procedures related to the HCV Program, developing and maintaining waitlists, systems, reports, forms, and other controls that will ensure accurate and timely reporting in compliance with the aforementioned HUD and related regulations.

The Program Supervisor provides direct oversight and training, ensures program compliance, prepares financial and other related departmental reports, and acts as a department representative when responding to participants, owners, or complaints.

Under the direction senior management, the Program Supervisor also oversees and assists with financial and income compliance aspects of the HCV Program, performing routine accounting functions, assisting in the preparation of financial statements and VMS reporting, PIC / HIP reporting, Yardi and other accounting system transactions, and all pertinent reporting of activities related to the HCV department.

The HCV Program Supervisor, in collaboration with senior management, will support and assist with the transition, development, administration, and operation of the new department, including, but not limited to, the recommendation of organizational design, process flow, policies, and procedures while monitoring the program’s progress and success concerning HUD and Authority expectations.

Essential Duties and Responsibilities :

• The position duties and responsibilities listed below describe the general nature and scope of work.
• Other responsibilities, obligations, and skills may be required and assigned as needed.
• Manages the work of the HCV staff, including assigning, planning, and reviewing work, evaluating performance and assisting senior management of the HCV program with completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing corrective action plans.
• Supports senior management of the HCV program with the transition to internal control, organizational design, administration and operation, and development of approvable operating budgets for the new HCV program department.
• Develops and documents internal processes and ensures program compliance with Authority and department objectives, federal, state, and local statutes, rules, regulations, policies, procedures, and other guidelines, making appropriate recommendations to improve efficiency and effectiveness.
• Coordinates the Housing Assistance Payments (HAP) issuance process by reviewing information to ensure accuracy, creating pre-check reports, correcting errors, and providing timely and accurate HAP payments for both the landlord’s payment and utility reimbursement to tenants.
• Works with the Finance department to perform the routine accounting work involved in the processing of HAP check runs and utility reimbursements, cash receipts for repayment agreements from tenants and landlords, posting to the general and tenants’ ledger, and the reimbursement of incoming portability payments to Housing Authorities.
• Ensures that initial portability billing and billing changes are provided to initial housing authorities timely.
• Reviews and reconciles portability receivables.
• Assists the HCV and Finance departments in preparing reports for month-end and board reports, reconciling port billing.
• Understand the general ledger and the processing of receipts for HCV and PHA portability payments.
• Reviews EIV reports for discrepancies and compare them with staff-calculated income amounts to ensure accuracy, identify potential issues, provide necessary training, and recommend corrective action.

Ensures that participant files are complete and correct :

Qualities and Behavioral Competencies Leadership :

Initiative :

Responsiveness and Accountability :

Commitment :

Professional Behavior :

Teamwork :

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Salary Range :