Front Desk / Dental Assistant

Dental Assistant / Front Office Assistant

The Dental Assistant / Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in / out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.

Essential Functions :

• Manage phones, scheduling, patient check-in / out, and calendar coordination.
• Collect and process payments; handle insurance verification, claims, and financial arrangements.
• Maintain patient confidentiality and ensure HIPAA / OSHA compliance.
• Educate patients on procedures, treatment options, office policies, and aftercare instructions.
• Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines).
• Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards.
• Maintain accurate patient records, treatment routers, and documentation as directed.
• Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties.
• Provide excellent patient service to ensure a positive experience and smooth office flow.
• Perform additional duties as assigned to support clinical and administrative needs.

Educational Requirements :

General Knowledge, Experience, Skills & Abilities :

Benefits :

About Affordable Care :

Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients.

Job Details : Pay Type : Hourly

Job Category : Practice Staff