Seasonal Fragrance Sales Support
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditions?about inspiring stores and irresistible products?about the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
As a Seasonal Fragrance Sales Support colleague, youll play a key role in creating a warm, inviting experience in our fragrance department. Youll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether youre preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for. This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year. Were looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so theyre fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves. They always finish strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customers name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Must be able to : understand and communicate effectively with customers, co-workers, and supervisors. Read and understand employment policies and safety rules / procedures in English. Be comfortable communicating and collaborating with customers and colleagues. Meeting daily sales goal challenges. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25lbs. stooping, knee
Seasonal Retail • Holyoke, MA, US