Luxury Timepiece Sales Specialist - TAG Heuer - SouthPark Mall

Timepiece Sales Specialist

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiencesoffering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer. Known for its cutting-edge technology, bold design, and rich motorsport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings. Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte's fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We're looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the TAG Heuer brand. This is more than a sales roleit's a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.

What You'll Do

Sales & Business Support

Deliver on personal and store sales goals, KPIs, and profitability

Serve as a brand ambassador and product expert on the sales floor

Maintain expert knowledge of product features, brand heritage, and timepiece technology

Support merchandising, inventory management, and promotional execution

Client Experience & Community Engagement

Create a client-first culture centered on luxury service and personalized experiences

Manage an appointment-driven selling model and cultivate long-term client relationships

Participate in personalized client outreach and clienteling efforts

Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty

Collaborate with corporate teams on marketing and community engagement

Team Development & Leadership

Partner with leadership to support a high-performing team culture

Provide peer support, share product knowledge, and foster team collaboration

Participate in ongoing training for selling skills and client service excellence

Operations & Store Standards

Ensure accurate inventory management, POS system usage, and shrink control

Maintain boutique visual standards, presentation, and organization

Execute store operations efficiently and professionally

Our Values

We lead through REEDS' core principles :

• Integrity Do what's right, always
• Performance Excellence Drive results and growth
• Stewardship Build trust at every turn
• Professionalism Lead with confidence and consistency
• Entrepreneurial Spirit Think boldly, act decisively
• Team Orientation Support, uplift, and collaborate
• Passion Love what you do and share it with others

Requirements

Required Qualifications

Preferred Qualifications

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health / dental / life / LTD insurance, 401k, merchandise discounts, career growth, and a drug-free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.