Pediatric Dental Associates Patient Services Representative
Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
Schedule : Monday-Friday 7 : 45am-5 : 00pm
Location : 1944 Corlies Ave Neptune City, New Jersey O7753
Responsibilities
- Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
- Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
- Filing and scanning medical documents and office forms as directed
- Verifying all patient demographic, health, pharmacy, and insurance information
- Schedule and confirm patient appointments
- Cleaning the front office work area and other maintenance assignments as directed
Qualifications
Motivated and willing to learn on the jobExperience working in the front desk area of a medical / dental practice preferredStrong customer service skills; ability to communicate wellDemonstrated desire to work with children in a pediatric settingExperience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone linesWhat We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide :
Medical and Vision Insurance : You're eligible starting the first month after you join.Dental Coverage : Enjoy this benefit with $0 premium.401(k) Plan with Company Match : We help you plan for your future with our matching program.Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.Employee Referral Program : Earn rewards for bringing talented individuals to our team.Big savings, big perks : Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.Pet Insurance : We understand the importance of furry family members too.Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.Who We Are
Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.