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SERVICE ADVISOR RELIABLE CHEVROLET
SERVICE ADVISOR RELIABLE CHEVROLETReliable Chevrolet Springfield • Springfield, MO, US
No longer accepting applications
SERVICE ADVISOR RELIABLE CHEVROLET

SERVICE ADVISOR RELIABLE CHEVROLET

Reliable Chevrolet Springfield • Springfield, MO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description


Reliable Chevrolet Springfield is seeking a dedicated and skilled Service Advisor to join our team in Springfield, MO. This role requires a motivated individual who is passionate about automobiles and committed to delivering excellent customer service in a fast-paced automotive dealership environment. The ideal candidate will work rotating weekends (one Saturday per month, closed Sundays) and be integral to ensuring a seamless service experience for our customers.

Responsibilities:

  • Customer Service Excellence: Provide exceptional customer service by actively listening to customer concerns, addressing inquiries, and ensuring a seamless service experience.
  • Vehicle Diagnostics: Work closely with customers to accurately identify vehicle issues, providing detailed explanations and repair recommendations.
  • Service Coordination: Coordinate and schedule service appointments, ensuring efficient workflow in the service department. Collaborate with technicians to ensure the timely completion of repairs.
  • Documentation: Maintain accurate records of customer interactions, vehicle service history, and repair orders. Ensure all paperwork is complete, detailed, and compliant with dealership standards.
  • Upselling and Recommendations: Promote additional services and products based on customer needs, enhancing their vehicle's performance, safety, and longevity.

Requirements:

  • Experience: Previous experience as a Service Advisor in an automotive dealership is highly preferred.
  • Communication Skills: Excellent verbal and written communication skills are essential. Ability to explain complex technical issues to customers in an understandable manner.
  • Technical Knowledge: Basic understanding of automotive systems and components. ASE certification or similar technical credentials are a plus.
  • Customer Focus: Strong customer-centric approach, with a commitment to providing the highest level of customer satisfaction.
  • Team Player: Ability to work collaboratively with service technicians, parts department, and other colleagues to deliver exceptional service.
  • Computer Proficiency: Proficient in using automotive service software and basic computer applications.

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SERVICE ADVISOR RELIABLE CHEVROLET • Springfield, MO, US

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