Quality Assurance Manager

Quality Assurance Manager

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

The Quality Assurance Manager is responsible for safeguarding product safety and quality while meeting Company and regulatory standards and has oversight responsibility for a continuous quality improvement program that includes quality control and quality assurance. This person is responsible for ensuring that the production and distribution of products meets or exceeds all quality standards. This person also has responsibility for communicating quality results and the transfer of quality and QA knowledge to the workforce.

How you will make contributions that matter...

Manages the operation of the plant laboratory, including ensuring supplies and equipment are available.

Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives.

Drives Continuous Improvement efforts in product quality / performance and process optimization.

Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance and Food Safety; seeks assistance as needed from other Saputo training resources.

Develops, facilitates and maintains the Milk and Juice HACCP program.

Provides Customer and Audit inputs into management system.

Support and oversee Food Safety policies, activities, training and FSMA program compliance.

Implements and maintains all Saputo quality systems (i.e. SQF).

Reviews all product labels used in the facility and ensures adherence to regulatory and Company standards.

Maintains or ensures the maintenance of the Saputo Nutritional Database System for the facility.

Ensures adherence to appropriate regulations and Company standards for raw milk quality.

Supervises the appropriate chemical, bacteriological, sensory and utilization tests on raw materials and pasteurized products.

Manages the product hold and release program; ensures all risk factors are considered and mitigated prior to authorizing product release.

Communicates quality metric and inspection results to appropriate managers and others in leadership positions including, but not limited to daily, weekly or monthly KPI reporting to Headquarters and Corporate representatives.

Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides "troubleshooting" efforts in the event of sanitation system failure.

Develops and maintains documentation of all required quality tests and activities.

Acts as the lead for local, state, customer / third party, and federal audits and inspections.

Is responsible for expense management and control, including labor and "Cost of Quality" utilizing Continuous Improvement techniques and a Management Operating Structure (MOS).

Ensures adherence to all contract packaging quality requirements.

Cooperates in a cross-functional manner as a change agent with all departments within the Company.

Leads by example with the Saputo Code of Ethics and actively applies the Saputo Values. This includes following Company policies, standards and specifications.

Engages in the typical responsibilities of a manager requiring planning, evaluating, training, organizing, integrating and delegating.

Performs other duties as assigned.

You are best suited for the role if you...

Bachelor's degree in a science-based area of study and a minimum of 3-years of supervisory level experience, leading others in a quality assurance or food safety environment.

Familiarity with Good Manufacturing Practices.

Possesses a working knowledge of sanitation systems, techniques and procedures.

Proficient in Microsoft Office Suite.

Excellent verbal / written communication skills.

Possesses understanding of the basics of change management.

Ability to adapt to changing organizational and operational needs; ability to lead others through change.

Ability to handle multiple tasks simultaneously.

Skill in organization and prioritization, and attention to detail.

Strong team player and leader with the ability to work across multiple functions and disciplines.

Ability to select, coach, develop, engage and retain a team of employees.

We support and care for our employees by providing them with...

• Development opportunities that enhance you career fulfillment
• Meaningful compensation & benefits that help you care for your family
• Opportunities to contribute to your community and enhance the lives of others through Saputo products

Salary Range : $87,510 to $115,000

Salary offers will vary commensurate with experience, education, skills, and training

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit here (English) or here (Spanish).