Family Advocate

JOB SUMMARY :

The Family Advocate is responsible for providing comprehensive trauma-informed support services for survivors of domestic violence, sexual assault, and human trafficking through New Life Center's Residential Services Department. The Family Advocate will provide trauma-informed supportive services to survivors through advocacy, safety planning, and referrals in order to improve the safety, quality of life, and resilience of survivors who receive services from New Life Center.  The focus of this position is to also support the shelter Case Managers in assisting participants to identify and address individualized needs.  T he Family Advocate position upholds New Life Center's mission, vision, and core values of compassion, resilience, equity, and community.

Monday, Wednesday and Thursday 10 : 00 am - 6 : 30 pm ;  Tuesday and Friday from 1 : 30 pm - 10 : 00 pm.

ROLES & RESPONSIBILITIES :

Advocacy / Support Services :

• Provide trauma-informed advocacy services and resources for children and their families.
• Provide culturally relevant one-on-one engagement and case management support for all survivors and their families, including women, men, children, LGBTQ+, and survivors of diverse ethnic, racial and cultural backgrounds.
• Answers crisis calls, facilitates intake and / or makes referrals as necessary.
• Completes intake interviews and campus orientation for children and their families coming into shelter.
• Assesses level and history of violence experienced and aids in the development of a safety plan for survivors and their children.
• Assists clients in identifying areas of need and collaboratively developing goals with survivor parent, including resource and referral to other community supports.
• Implements programming and services to help children and their families build resiliency.
• Facilitates adult programming and support groups in the shelter setting.
• Provides crisis de-escalation as needed.
• May provide transportation for program participants to appropriate appointments.
• Documents and enters all survivor services into the electronic case management system.
• Participates in and contributes to staff meetings and agency training.

Agency Management :

Other :

QUALIFICATIONS :

COMPETENCIES :

DISCLAIMER :

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

How to Apply : To review the full job description and apply for the position, please visit our online career portal at