Customer Experience Consultant

Join a Team That’s Been Serving the Rochester Community Since 1979

At Tom Kadlec Honda, we exist to help our family, friends, and community enjoy life at every stage.
We’re a locally owned, community-focused dealership known for building long-term customer relationships and investing in our team.

We are actively seeking hard-working, motivated Customer Experience Consultants who are excited to grow their careers in a fast-paced, people-first environment.
Whether you’re experienced or just getting started in sales, we offer the tools and support you need to succeed.

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Compensation:

$50,000–$200,000/year
(Includes base pay + commission.
Your success determines your earning potential!)

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Benefits You’ll Love:

• Competitive Pay Plan – Earn what you're worth with a strong, performance-based pay structure

• Paid, Hands-On Training – Learn and grow with industry-leading training and support

• 401(k) with Company Match – Fully vested from day one, with both Traditional & Roth options

• Generous Paid Time Off – Enjoy vacation days, sick leave, and work-life balance

• Comprehensive Insurance Coverage – Including medical, dental, and vision plans

• Employer-Paid Life Insurance – Protection for you and peace of mind for your loved ones

• Short-Term & Long-Term Disability Coverage – We've got your back when life throws a curveball

• Critical Illness & Accident Insurance – Additional protection when you need it most

• Flexible Spending (FSA) & Health Savings Accounts (HSA) – Tax-advantaged ways to manage health costs

• 24/7 Employee Assistance Program – Confidential support for life’s challenges

• Financial Planning Resources

• Employee Discounts – Save on vehicles, service, and parts

• Supportive, Experienced Management – Work with professionals who care about your success

• Positive Team Culture – Clean, friendly, and collaborative work environment

• Opportunities to Advance – A place to build your career and grow with us

• Closed on Sundays – Dedicated time off for rest and family
• A state-of-the-art facility

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Your Responsibilities:

• Greet and assist guests in the showroom and on the sales lot

• Engage customers in conversations to understand their needs

• Present vehicle options with clear explanations of features and benefits

• Perform high-quality product demonstrations on new and used vehicles

• Guide customers through the entire sales process with professionalism and care

• Build strong rapport and follow up to create long-lasting relationships

• Learn to overcome objections, negotiate, and close sales effectively

• Communicate with Sales Manager on goals, progress, and performance

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What We’re Looking For:

• A team player with a positive, driven attitude

• Honest and transparent, with a commitment to integrity

• Customer-first mindset and strong interpersonal skills

• Energetic and outgoing personality

• Comfortable handling objections and price discussions

• Willingness to learn and grow in a professional setting

• Must possess a valid driver’s license

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No Automotive Sales Experience? No Problem.

We provide full training and mentorship to help you develop product knowledge and sales confidence.
Your motivation and people skills are what matter most.

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Apply Today and Start Driving Your Career Forward!

Join a team that believes in growth, support, and doing the right thing — for both our employees and our community. Tom Kadlec Honda is ready to help you succeed.