Front Desk Receptionist

My Kids Therapy is a pediatric therapy practice looking for an administrative assistant to join our team in our Crofton office.

This person will work to support the daily operations of the office.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Some experience working with families or children with special needs is beneficial, but no required.

Knowledge of medical scheduling and billing software is preferred.

Responsibilities :

• Field inbound communications - Answer phone calls and scheduling email inquiries.
• Scheduling Patients - Adding and removing patients for daily schedule, enforcing cancellation policies, scheduling new patients.
• Organize internal resources - Create and maintain processes to keep patient files and office supplies organized and easily accessible.
• Liaise with visitors - Act as point person for office guests.
• Communicate policies and procedures - Alert employees of new processes, rules and regulations.
• Sanitizing and cleaning office  - Maintaining cleanliness of client bathrooms, waiting areas, and treatment spaces.

Requirements :