An EMS Project Manager (PM) will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership and professional background in the electronic discovery industry to successfully manage multiple projects and client relationships in a fast-paced environment. Essential Job Responsibilities Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship; Drives overall client satisfaction through effective coordination and communication of client deliverables; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Project Manager or Cli...Project Manager, Client Service, Manager, Project Management, Client Relations, Project, Technology, Business Services
Client Service Manager • Overland Park, KS, US