General Manager

Job Description

Job Description

General Manager – Operations

Join a trusted national leader in home improvement and make your mark on a growing market.

Are you ready to take the next step in your career with a company known for quality, customer satisfaction, and continuous growth? We’re seeking a General Manager to oversee day-to-day operations and drive strategic performance across multiple departments. This is a key leadership role that combines operational excellence, financial management, and team development in a fast-paced, customer-focused environment.

What You’ll Love About This Opportunity

Comprehensive health benefits with quick enrollment (medical, dental, and vision)

Paid time off and holiday pay

Wellness and employee support programs

Career growth and professional development opportunities

Performance-based incentive program

A strong, stable company culture that values people and results

Key Responsibilities

Lead and grow a high-performing team across Sales, Installation, Warehouse, Accounting, and Customer Service.

Drive profitability by managing and optimizing all aspects of the market P&L.

Develop and execute strategies to improve operational efficiency, quality, and customer satisfaction.

Ensure full compliance with company policies, safety standards, and operational procedures.

Oversee inventory accuracy across warehouse, field, and in-transit materials to maintain smooth installation and fulfillment processes.

Partner with regional and corporate leadership to plan staffing, budgeting, and expansion initiatives.

Collaborate with cross-functional departments on process improvements and best practices that support long-term growth.

Champion a culture of accountability, continuous improvement, and exceptional customer experience.

Perform additional leadership duties as needed to support the business.

What You Bring

5+ years of progressive operations and / or leadership experience in facilities, warehousing, logistics, or home-improvement industries.

Minimum of 3 years in sales leadership and 2 years in management or people-leadership roles.

Bachelor’s degree or equivalent work experience.

Strong business and financial acumen, with the ability to analyze data and make sound, timely decisions.

Proven ability to lead diverse teams, manage competing priorities, and deliver measurable results.

Exceptional communication, organizational, and problem-solving skills.

Proficiency with Microsoft Word, Excel, PowerPoint, and other web-based business applications.

A hands-on leader who thrives in both office and field settings, supporting teams and customers alike.

Ability to lift or move up to 25 pounds and perform all essential functions with or without reasonable accommodation.

About the Company

This position is with a nationally recognized home-improvement company that has built its reputation on quality products, professional service, and a customer-first philosophy. The organization continues to expand its market presence and offers exceptional opportunities for growth to leaders who are ready to make an impact.