Job Description
Job Description
Front Desk Receptionist – Oberlin Road Pediatrics
- ???? Location : Raleigh, NC
- ???? Practice : Oberlin Road Pediatrics
- ???? Job Type : Full-Time | On-Site
- ???? Schedule : Monday to Friday, 8 AM - 5 PM occasional weekends 8 AM – 1 PM
About Us
At Oberlin Road Pediatrics, we're more than just a practice—we're a family. As one of North Carolina’s oldest and most respected pediatric clinics, we've built a reputation for compassionate care, strong relationships, and a welcoming environment for children, teens, and their families.
What This Role Is All About
As our Front Desk Receptionist, you’ll be the first point of contact for our patients and families. You’ll help create a warm, welcoming experience while managing check-ins, scheduling, and communication with professionalism and care.
???? ResponsibilitiesGreet patients and families with warmth and professionalismManage patient check-in and check-out proceduresSchedule appointments and handle rescheduling requestsAnswer phone calls and respond to inquiries in a timely mannerVerify insurance information and collect co-paysMaintain accurate patient records and update demographic informationCoordinate with clinical staff to ensure smooth patient flowAssist with administrative tasks such as scanning, faxing, and filing✅ Requirements
Minimum of 2 years experience in a medical front desk or customer service roleStrong communication and interpersonal skillsProficient in using EHR systems and scheduling softwareAbility to multitask and remain calm under pressureExcellent attention to detail and organizational skillsFriendly, compassionate demeanor with a team-oriented mindsetPreferred : Experience in pediatric or primary care settingPreferred : Bilingual (English / Spanish) is a plus???? Why Join Us?Work with a friendly, supportive team that values collaborationMake a meaningful impact in a family-centered healthcare environmentEnjoy a modern office setting with a strong sense of communityGrow professionally with opportunities for learning and development???? Benefits That Make a DifferenceHealth Insurance : 100% employer-paid for employee; optional coverage for dependentsDental Insurance : 50% employer-paid for employee and familyVision Insurance : Employee-paidLife, AD&D, Short-Term & Long-Term Disability : Provided at no cost to employee401(k) : 3% employer contribution, regardless of employee contributionPaid Holidays : 7 annually???? Scrub Allowance : $100 annually???? Equal Opportunity EmployerOberlin Road Pediatrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
