Hotel Night Auditor | Part-time

Job Title

PT Weekend Night Auditor

Job Description

The Omni Richmond Hotel is looking for a dependable and detail-oriented individual to join our Front Office team as a PT Weekend Night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. In addition, this overnight position is also responsible for effectively communicating concerns and / or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

PART-TIME POSITION

PAY RATE : $18.00 per hour

Responsibilities

General job duties include, but not limited to :

• Preparation of daily reports and distribution as directed.
• Accurately completing all Night Audit tasks, such as balancing daily postings and revenue
• Handling Express checkouts ensuring their completion.
• Ensure adequate communication the following morning to all necessary departments by communicating through "Wrap-Up" emails.
• Understanding of all front office standards and assist in solving deficiencies.
• To be thoroughly acquainted with all check-in and check-out procedures and policies.
• To be a main liaison between guest and the hotel
• Be familiar with emergency procedures and Alarm System in the PBX department.
• Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests
• Be familiar with all hotel amenities and facilities
• Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.

Qualifications

The basic qualifications required are :