Assistant General Manager

Job Description

Job Description

Job description

Position Overview :

We are seeking a dynamic, results-driven  Assistant   General Manager  to lead our team. This is an exciting opportunity for an experienced and highly motivated leader to oversee all aspects of restaurant operations during our 32-week operational season. As the Assistant General Manager, you will be responsible for driving the success of the restaurant, managing daily operations, leading a high-performing team, and ensuring that our guests consistently receive exceptional service. The position is structured with a significant significant off season (approximately 16 weeks unpaid), giving you the opportunity to earn a full year’s salary in just 32 weeks of work.

This role is perfect for a high-energy individual with strong leadership and operational skills, ready to take ownership of a fast-casual restaurant and deliver results while enjoying a unique seasonal work schedule.

Key Responsibilities :

• Operational Management :
• Oversee all aspects of the restaurant’s day-to-day operations, ensuring efficient and profitable performance.
• Implement and maintain operational systems to guarantee consistent service, food quality, and guest satisfaction.
• Manage inventory, control costs, and ensure the restaurant is properly stocked at all times.
• Ensure compliance with health, safety, and cleanliness standards.
• Team Leadership & Development :
• Lead, mentor, and motivate the restaurant team to maintain high standards of performance and customer service.
• Conduct regular performance reviews, provide constructive feedback, and assist in employee development and training.
• Build a positive and collaborative work environment that fosters employee engagement, retention, and teamwork.
• Customer Service Excellence :
• Foster a customer-first culture, ensuring that every guest receives an outstanding experience.
• Address customer concerns and feedback promptly and professionally to maintain guest loyalty and satisfaction.
• Identify opportunities to enhance the guest experience and introduce new service initiatives.
• Financial Management :
• Monitor and manage the restaurant’s financial performance, including labor costs, food costs, and profitability.
• Prepare and manage budgets, track expenses, and ensure the restaurant meets its financial goals.
• Analyze key performance indicators (KPIs) and adjust strategies to optimize performance.
• Marketing & Local Community Engagement :
• Partner with the marketing team to develop and execute local promotional strategies.
• Engage with the local community to build brand awareness and drive traffic to the restaurant.
• Identify new opportunities to increase sales, improve service, and expand the customer base.
• Scheduling & Labor Management :
• Manage weekly scheduling to ensure adequate coverage during peak hours while staying within budgeted labor costs.
• Ensure proper staffing levels to maintain operational efficiency and guest satisfaction.
• Time Management & Flexibility :
• Work a flexible schedule, typically Sunday through Friday, up to 60 hours per week during the 32-week operational period.
• Adapt to the seasonal nature of the position, enjoying a significant unpaid summer break (approximately 16 weeks off).

Qualifications :

Compensation & Benefits :

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