Talent.com
Customer Service Associate

Customer Service Associate

Floor & Decor HoldingsKansas City, MO, US
8 days ago
Job type
  • Full-time
  • Part-time
Job description

Cashier (Customer Service Associate)

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.

Qualities we look for :

  • Friendly and enthusiastic
  • Entrepreneur and hard-working
  • Honest and accountable

Essential Job Functions :

  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company's safety processes.
  • Act and work in a manner consistent with the company's core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag and display merchandise as required.
  • Be able to create price tags and merchandise signs.
  • Minimum Eligibility Requirements :

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support.
  • Working Conditions (travel & environment) :

  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
  • Physical / Sensory Requirements :

  • Medium Work Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Note : Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

    Store Hours :

    Monday - Friday 7 : 00 AM - 8 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Pickup Hours :

    Monday - Friday 7 : 00 AM - 7 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    Create a job alert for this search

    Customer Service Associate • Kansas City, MO, US

    Related jobs
    Lead Customer Service Associate

    Lead Customer Service Associate

    Zips Car WashShawnee, KS, US
    Full-time
    Quick Apply
    Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash located at 6401 Nieman Rd, Shawnee, K...Show moreLast updated: 30+ days ago
    Retail Customer Service Associate

    Retail Customer Service Associate

    Fedex GroundUSA, Kansas, Overland Park
    Full-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 2 days ago
    Customer Service Associate

    Customer Service Associate

    Zips Car WashShawnee, KS, US
    Part-time
    Quick Apply
    Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 6401 Nieman Rd, Shawnee, KS, is the perfe...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeLansing, KS, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 2 days ago
    Customer Service Associate

    Customer Service Associate

    HertzKansas City, Missouri, United States
    Full-time
    Quick Apply
    Customer Service and Sales Associate.Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class cu...Show moreLast updated: 30+ days ago
    Customer Service Associate

    Customer Service Associate

    Savers / Value VillageLiberty, MO, US
    Full-time +1
    Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Associate

    Customer Support Associate

    TradeJobsWorkforce64150 Riverside, MO, US
    Full-time
    We’re looking for a Customer Support Associate to support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, and follow safety procedures and company p...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse Associate I (Bonner Springs)

    Warehouse Associate I (Bonner Springs)

    Rise Baking Company, LLCBonner Springs, Kansas, US
    Part-time
    Our facility in Bonner Springs, KS is one of the largest muffin producers in the country, producing close to.No matter how our business grows, one thing remains the same : a deep commitment to custo...Show moreLast updated: 1 day ago
    • Promoted
    Dollar General Sales Associate

    Dollar General Sales Associate

    Dollar GeneralFreeman, MO, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    LEAD SALES ASSOCIATE-PT in FREEMAN, MO S18650

    LEAD SALES ASSOCIATE-PT in FREEMAN, MO S18650

    Dollar GeneralFreeman, MO, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Sales Associate (Store 139, Parkville, MO)

    Sales Associate (Store 139, Parkville, MO)

    ACE HardwareParkville, MO, United States
    Full-time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Full Time Sales Associate

    Full Time Sales Associate

    ACE HardwareGardner, KS, United States
    Full-time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...Show moreLast updated: 12 hours ago
    • Promoted
    Customer Relations Specialist

    Customer Relations Specialist

    Compass Health NetworkRaymore, MO, US
    Full-time
    The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in / check-out, verifying demographics and collecting co-pays, if applicable.Th...Show moreLast updated: 11 days ago
    Customer Service Associate

    Customer Service Associate

    All Star Awards and Ad SpecialtiesKansas City, Missouri, United States
    Full-time +1
    Quick Apply
    Join our team as a Customer Service Champion!.Are you passionate about delivering exceptional customer experiences?.Do you want your hard work to be noticed and directly contribute to the success o...Show moreLast updated: 6 days ago
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExLenexa, Kansas, US
    Part-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 30+ days ago
    Customer Service / Warehouse Associate - FT

    Customer Service / Warehouse Associate - FT

    Dal-TileLenexa, Kansas, United States
    Full-time
    Quick Apply
    Dal-Tile is currently seeking an exceptional Customer Service / Warehouse Associate to join our TEAM! As the Customer Service / Warehouse Associate will need someone responsible for providing a variety...Show moreLast updated: 27 days ago
    • Promoted
    Auto Care Center Team Associate

    Auto Care Center Team Associate

    WalmartLeavenworth, KS, United States
    Full-time +1
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...Show moreLast updated: 4 days ago
    • Promoted
    Sales Associate

    Sales Associate

    Dollar GeneralFreeman, MO, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    Work From Home

    Work From Home

    Kelly ServicesHillsdale, KS
    Remote
    Full-time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 2 days ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausPleasant Hill, MO, United States
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago