Customer Business Manager, La Colombe (AFH Healthcare)

Customer Business Manager, La Colombe

Our Sales Force is the face of La Colombe. We make sure every coffee we sell meets a happy customer. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an insatiable appetite for making a difference.

La Colombe is seeking a dynamic and experienced Customer Business Manager to join our Away From Home team. The ideal candidate will have a proven track record of success in beverage sales, particularly within the food service industry, and a passion for building positive relationships while driving profitable growth. As a Customer Business Manager, you will be responsible for prospecting, managing, and developing La Colombe's Healthcare Business. This includes selling the full La Colombe RTD portfolio into hospitals, healthcare systems, long-term care facilities & retail services while also building strong partnerships with KDP counterparts. The CBM will report to the Sr. Director of Brand Sales, Away From Home and will be a key member of the LC Brand Sales team. Expected to be in the market / visiting key healthcare accounts 2-3 weeks out of the month.

Responsibilities

Develop and execute strategic sales plan crafted to exceed sales targets and expand market share within the healthcare space

Identify and prioritize new business opportunities through proactive prospecting and networking efforts.

Build and maintain strong relationships with key decision-makers

Lead full sales cycle from lead identification to sold, including communicating product offerings, negotiating pricing, programs, and securing commitments.

Collaborate with internal teams, including marketing, operations, and customer service, to ensure flawless execution of sales initiatives and outstanding customer satisfaction.

Supervise market trends, driven activity, and customer feedback to find opportunities for creative go-to-market strategy, and experience improvement.

Collaborate with KDP counterparts on RTM strategies including DSD deliveries as well as broadline distribution

Consistently meets or exceeds segment sales & revenue forecasted goals

Submit weekly trackers and recaps with objectives, results, barriers, and opportunities

Apply strong written and verbal communication with all stakeholders regarding customer, channel, industry insights and competitive trends

Requirements

Bachelors degree required

3-5 years beverage experience including a focus on foodservice accounts and distribution

DSD sales & marketing experience preferred

Experience with key healthcare GPOs (Vizient, Premier, Morrison)

Strong negotiation skills and ability to close sales effectively

Ownership Results-driven mindset with a focus on exceeding targets and driving business growth.

Enjoys working in a very fast paced and evolving hyper-growth environment

Highly customer focused with the ability to build and maintain positive relationships

Excellent communication and social skills, with the ability to build rapport and trust with customers and colleagues.

Highly organized with the ability to handle multiple projects against deadlines

Proficient in Microsoft Office, Excel, and specifically Microsoft PowerPoint.

Willingness to travel 50-70%

Preferred location in Midwest / Southwest