Telehealth Technology Coordinator

Description

POSITION PURPOSE :

The Telehealth Technology Coordinator (TTC) supports the efficiency, ease of use and reliability of telehealth and other connected care programs

• The TTC will bring telehealth devices to a patient's bedside and facilitate such activities as teleconsultation with remote providers (e.g. palliative care, hepatologists, intensivists, ethics), inpatient remote rounding, family video visits with or without the care team, virtual interpreting services, post discharge remote monitoring and all other current / future inpatient telehealth related initiatives.
• TTC's will also work with Information Services to track, troubleshoot, manage and maintain telehealth devices, ensuring optimal patient & staff experience.
• This position works with hospital leadership, including the CNO, VPMA, CNIO & Director of Patient Experience.
• This position also works closely with, as well as under the direction of the MedStar Telehealth Innovation Center leadership, in strategic planning, creating and implementing patient experience initiatives, optimizing administrative and clinical telehealth-related workflows, and helping with growth projects on behalf of MTIC.
• Position will have data entry / support responsibilities and in person patient interaction!

Supports the efficiency, ease of use and reliability of telehealth and other connected care programs that occur in or originate from facility. Provides prompt, professional, compassionate patient and consumer support. In collaboration with the care team, coordinates and manages efficient patient flow using telemedicine practices. Works under the direction of the = Telehealth Innovation Center and works closely with hospital leadership, including but not limited to, Nursing, Provider and Patient Experience.

Skills

Emr, Epic, Customer service, Medical record, Scribe, Customer service skills, operational support, medical, patient care, microsoft office

Top Skills Details

Emr,Epic,Customer service,Medical record,Scribe,Customer service skills,operational support

Additional Skills & Qualifications

Experience Level

Entry Leve

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Pay and Benefits

The pay range for this position is $20.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Baltimore,MD.

Application Deadline

This position is anticipated to close on Nov 21, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.