Embedded Service Technician I

Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Responsibilities

Services intrusion, CCTV, and access control security systems.

Performs scheduled, routing preventive maintenance on a variety of equipment / systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order

Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs

Assists with the start-up of new equipment and maintain current systems and adjusts as needed to ensure the system is operational

Installation of new equipment, plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations

Presents a professional image both in personal and vehicle appearance

Performs work assignments in a safe manner in conjunction with site safety requirements

Promotes, builds, and maintains good customer relations and assists with contract retention

Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements

Keeps abreast of changes and new developments in products and technology.

Attends and completes training programs as requested.

Reports directly to client site

Job Requirements

High School diploma or GED required, Vocational / Technical Degree in electrical, security, or computer systems preferred.

MUST HOLD a minimum of 1-2 years of experience installing and / or servicing Access Control and CCTV Door Hardware troubleshooting

Locking Systems

Automatic doors openers

Video Systems (IP Camera's)

Camera Troubleshooting

Media Converter Fiber / IP Technology

Strong working knowledge of Windows Server and Client environments

Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)

Strong written and verbal communications skills

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic

Climb ladders that extend up to 24 ft. in height

Carry items up to 75 pounds

Ability to work on-call after hours & weekend emergency calls

A valid state driver’s license, without restrictions, is required

Securitas Technology offers comprehensive benefits including :

Highly competitive salary

Company training and industry leading certification program

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life Insurance

Company Paid Short Term and Long-Term Disability

401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time

Educational Assistance

Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!

______________________________________________________________________________________________________________________________________________________________ We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.