Cruise Reservation Specialist

Cruise Reservation Specialist

Title : Cruise Reservation Specialist

Job Type : Full-time / Part-time / Remote

Location : Remote (Work from Home)

About Us :

At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary :

We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities :

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre / post-cruise accommodations.

Qualifications :

Benefits :

How to Apply :

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!

$25,000 - $75,000 a year

Compensation details : 25000-75000 Yearly Salary

PI243547a1faf3-30511-38640709