Billing Supervisor

Job Description:

GENERAL PURPOSE

Supervise the Client Accounting Administrator billing team and oversee the process of preparing client invoices in an accurate and timely manner, while ensuring proper execution of service lawyer instructions, and facilitate a smooth billing process for internal and external clients. Provide project support to the Billing Manager.

ESSENTIAL FUNCTIONS

Supervisory Responsibilities

• Supervise billing staff, providing technical assistance and policy guidance in performing routine as well as non-routine tasks.
• Oversee the daily work of the billing team, ensuring accuracy and timeliness of deliverables, electronic invoice submission, and Account Receivable status updates for the team. Provide periodic reporting regarding the productivity of the group.
• Assist Billing Manager in establishing and maintaining billing department policies and procedures to enhance efficiency and staff morale.
• Responsible for resolving employee relations issues and initiating corrective action, if needed, and for conducting the annual performance review of staff.
• Participate in the hiring process for new billing staff.
• Maintain 50% workload.

Other Responsibilities

• Responsible for generating, tracking, and reporting of monthly prebills and time entries by firm timekeepers.
• Perform special projects and research as requested, including past/present balances, unbilled/billed fee statuses, bill revisions, document copies and back up.
• Answer client inquiries by telephone and email, conferring with lawyers regarding bill content, concerns, and requests when appropriate.
• Meet with lawyers and legal staff to discuss special billing arrangements and billing system capabilities.
• Perform other duties, as assigned.
• Be present at work during regularly scheduled working hours and as needed in the position, consistent with the Firm’s attendance expectations.

SPECIFIC SKILLS REQUIRED

EDUCATION AND EXPERIENCE

Requires a Bachelor’s degree and 5 years of Financial/Accounting experience, or equivalent. Three to five years of successful supervisory experience in Professional services required. Knowledge of electronic billing and Elite 3e strongly preferred.

This is a fully remote role.

This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found .

Qualified applicants with arrest or conviction records that reside in Los Angeles, San Diego and San Francisco counties will be considered for employment in accordance with the applicable Fair Chance Ordinance and the California Fair Chance Act.